Customer Connection 2010

Thanks to all of you who attended Customer Connection 2010 held April 12 – 14 in Dallas, Texas. Your participation in educational sessions, keynotes, and networking activities helped make it one of our best conferences yet! We hope you enjoyed the event and were able to walk away with a better understanding of Sterling Commerce and how our solutions work for you.

General Sessions
Our General Sessions emphasized the overall theme of Customer Connection 2010—our customers. Sterling Commerce executives Bob Irwin, President and CEO; and Joel Reed, Senior Vice President of Product Management and Marketing, talked about our mission and goal for Customer Connection—to help you get more value from your investment in our solutions.

Our customer keynote speakers Stacie Derousseau, Vice President, IT, Hostess Brands, Inc; and John Thompson, Senior Vice President and General Manager, BestBuy.com, both shared their organization’s experience using Sterling Commerce applications and solutions to optimize and transform the way they do business.

2010 Innovation Awards
Each year, Sterling Commerce honors customers who have demonstrated innovative use of Sterling Commerce services and solutions to improve business processes, increase performance and efficiencies, and overcome technological or operational challenges. The Sterling Commerce Innovation Awards recognize our customers’ achievements in optimizing and transforming their business collaboration network.

The 2010 Innovation Award recipients include five organizations that exemplify the qualities of innovation, leadership, and best practices. Congratulations!

• Heinz - Simplifying Your Supply Chain Execution
  This award recognizes the company that orchestrates fulfillment with end-to-end visibility across their extended supply chains and enables streamlined operations for warehouse and transportation management to optimize costs and services.
• Unisource - Managing Diverse Partner Communities
  This award recognizes the company who manages diverse partner communities and enables all their suppliers to participate and grow in the global economy, regardless of size or technical expertise.
• CSX Technology - Seamless and Secure B2B Integration
  This award recognizes the organization that integrates processes, technology, and systems through a set of services to enable seamless integration with internal systems and external business partners.
• DBS Bank - Protecting Your Enterprise Reputation with Secure File Transfer
  This award recognizes the organization that delivered an enterprise application integration hub which is used to transfer data for all partners.
• Cengage Learning - Delivering a Seamless Cross-Channel Experience
  This award recognizes the organization that increases order efficiency resulting in improved customer confidence and a competitive advantage.